These Payment Terms are part of the Master Services Agreement. Where a signed order form sets different commercial terms, the order form prevails.
1. What you pay for
Advigator charges a percentage-based fee calculated exclusively on the advertising spend of campaigns created and managed by Advigator. Independent campaigns managed directly by you within the Amazon Ads console are excluded from this calculation. The service requires no fixed fees, minimum fees, or minimum ad budgets. Media spend is paid by you directly to the respective Advertising Platforms; Advigator does not collect or process your advertising budget. Advigator does not, and technically cannot, deduct any fees directly from your Amazon account balance.
2. The rate
The rate is graduated and applied in bands to your total monthly managed spend:
| Band | Monthly managed ad spend | Rate |
|---|---|---|
| 1 | First €30,000 | 5% |
| 2 | Portion between €30,000 and €200,000 | 3% |
| 3 | Portion above €200,000 | 2% |
Each band applies only to the portion of spend that falls within it. For example, €50,000 of managed spend is charged at €30,000 × 5% + €20,000 × 3% = €2,100, an effective rate of 4.2%.
Every invoice shows the full calculation, band by band.
3. Free trial
Each connected marketplace is eligible for a 30-day free trial, requiring no credit card upfront. If a valid payment method is not provided before the 30-day period expires, all campaigns created by Advigator will be automatically paused. Upon expiration of the trial, standard billing commences for that marketplace. No fees are retroactively applied to ad spend generated during the free trial. If no Advigator-managed campaign incurs ad spend during a given billing cycle, the fee for that period is zero.
4. Billing cycle
The billing period is the calendar month. At the end of each month we total the managed spend for that month, apply the rate bands, and charge on the 2nd day of the following month. This means an invoice issued in a given month is for the usage of the month before it.
5. Currency and exchange rates
Managed spend is reported by the Advertising Platform in the currency of each marketplace and is converted for billing using the European Central Bank reference rate.
6. Payment method
You must keep a valid payment method on file. We charge it automatically on the billing date through our payment processor. Card and bank details are held by the processor; Advigator does not store them. Payment processing is subject to the processor’s own terms.
7. Taxes
Fees are exclusive of VAT, GST, sales tax and any other applicable tax, which is added where due.
- Italy: Italian VAT applies.
- Other EU member states: where you supply a valid VAT identification number, the reverse charge generally applies where the legal conditions are met. We may request evidence of business status and establishment; treatment depends on the applicable place-of-supply and invoicing rules.
- India: where you supply a valid GSTIN, the supply is business-to-business and IGST is payable by the recipient under applicable import-of-services rules where their conditions are met. Registration status and the nature of the supply determine the treatment; a missing GSTIN may trigger different supplier obligations.
- United States and elsewhere: sales, use or equivalent taxes are added where we are required to collect them. If you are exempt, send us a valid exemption certificate before the charge.
You are responsible for keeping your tax identification details accurate and current, and for any withholding tax applied in your jurisdiction, which must be grossed up so that we receive the full invoiced amount.
8. Disputes and late payment
Tell us within 30 days of an invoice if you believe it is wrong, at billing@advigator.com, with the reason. We will investigate and correct genuine errors. Amounts not in good-faith dispute are due on the invoice date.
If a payment fails we will retry and notify you. We may suspend the Services after 15 days’ written notice of non-payment, and terminate under clause 11.4 of the Agreement.
9. Price changes
We may change the rate bands on at least 60 days’ notice by email and in the Services. A change takes effect at the start of a billing period after the notice expires. Rates agreed for a fixed-term Order Form remain unchanged until renewal unless that Order Form expressly provides otherwise. If a change has a material adverse effect on you, you may terminate under clause 11.3 of the Agreement.
10. Refunds
Because the fee is charged in arrears for spend already managed, fees for a completed month are not refundable except where the Agreement expressly provides — that is, where we terminate for convenience, where you terminate for our material breach or for a material adverse change, or where an invoice was miscalculated. There are no switching, egress or exit fees; see clause 12 of the Agreement.
11. Contact
Billing questions: billing@advigator.com.