Legal & Trust
All legal documents
Advigator is operated by ADVIGATOR S.R.L., Via Martiri Triestini 9, 20148 Milan, Italy (VAT IT12112650960). These documents describe the service terms. They are public, versioned and dated. If your review needs something that is not here, write to legal@advigator.com.
The agreement
What you are signing up to
- Master Services Agreement The contract between you and Advigator.
- Payment Terms How the fee is calculated and charged.
- Acceptable Use Policy What you may not do with the platform.
- Support Policy Channels, hours and target response times.
- Beta and Trial Terms Free trials and preview features.
- Copyright Notice Reporting intellectual property infringement.
- Trademark Guidelines Permitted use of our name and logo.
- Version Register Document revisions and applicable agreements.
Privacy and data protection
How we handle personal data
- Privacy Policy What we process as a controller, and your rights.
- Data Processing Agreement GDPR Article 28 terms, SCCs, UK, US and India addenda.
- Sub-processors Every third party that touches customer data.
- Data Retention and Deletion How long we keep things, and how you leave.
- Cookie Policy Cookies and trackers, and how to control them.
- Applicant Privacy Notice How recruitment information is handled.
Security and AI
How the platform is protected, and where AI is used
- Security Overview Architecture, encryption, access control, incident response.
- Security Measures Schedule The technical and organisational measures in the DPA.
- Vulnerability Disclosure Policy How to report a security issue.
- AI Terms and Transparency Data, rights, limitations and provider safeguards.
Partners
If you refer customers to us
Security reviews and procurement
- Security questionnaires
- Request a review. legal@advigator.com
- Signed DPA or order form
- Available on request. legal@advigator.com
- Report a vulnerability
- security@advigator.com · security.txt
- Privacy requests and grievances
- EU, UK, US: legal@advigator.com · India: legal@advigator.com
Certifications: Advigator does not currently hold a SOC 2 attestation or ISO/IEC 27001 certification. We say so here rather than in a questionnaire. What is in place today is described in the Security Overview.
These documents are published in English. Translations, where offered, are for convenience only; the English version governs.